Terms of Service

By booking a session with Your Compassionate Listener, you acknowledge that you have read, understood, and agree to these terms and conditions. Please email me here if you have any questions:  Sylvia.Listener@gmail.com

Service Description

Listening services are not a substitute for medical, psychological, or therapeutic advice, diagnosis, or treatment.  Listening sessions are intended for emotional support and personal growth.

Privacy and Confidentiality

Your Compassionate Listener values your privacy. Your session will not be recorded and personal data will be treated confidentially.  Your Compassionate Listener will adhere to strict ethical guidelines and maintain the highest standards of confidentiality.

User Conduct

If at any time while on the phone the Client is rude, disrespectful, threatening, harassing, or overtly sexual, then Your Compassionate Listener has the right to end the call, in which case the Client shall not be entitled to a refund.  Your Compassionate Listener also has the right to refuse service to any Client.

Cancellation Policy

Appointments more than 12 hours from the scheduled appointment time can be rescheduled or canceled for a full refund. ‍ Appointments less than 12 hours from the scheduled appointment time cannot be rescheduled and are non-refundable if canceled.

Disclaimer

Your Compassionate Listener is not a licensed therapy or medical service, and does not provide medical diagnoses or treatment. Users are encouraged to seek appropriate medical or professional help when necessary.  Your Compassionate Listener does not provide mental, medical, marital, legal or financial advice.

Limitation of Liability

Your Compassionate Listener is not liable for any direct, indirect, incidental, special, or consequential damages resulting from the use of our services. Users assume all responsibility for their well-being and emotional health.  If you need professional or crisis support, please call an emergency hotline or seek a professional therapist. 

National Suicide Prevention Lifeline:   1 800 273 8255. U.S.A.  

Other Crisis Hotlines: https://www.yourcompassionatelistener.com/resources